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Q: What is a Virtual Challenge?
A: A Virtual Challenge is a non-competitive event where people participate in different places and at different times. You have from Thursday, September 1st through Friday, September 30th at Midnight to complete the challenge and record your results on the Hike for Clearwater site.
Q: What does becoming a fundraiser mean?
A: It means your name will appear on the DONATE TO A HIKE page allowing your supporters contribute to Clearwater in recognition of your efforts and accomplishments. You will have a personalized fundraising page which you can customize and share. If you do this (and we hope you will), please be super sure to thank each and every one of your supporters.
Q: I did not create a fundraiser when I registered. Can I add one now?
A: Yes, under Manage Your Registration, you can add a personal fundraising page. Detailed instruction can be found under How to add a Fundraiser.
Q: My name does not appear under Donate to a Hike or Top Fundraisers, why is that?
A: There are two possible reasons. Perhaps you registered but did not select Become a Fundraiser. You must create a fundraiser to accept donations specific to your hike. If you have created a fundraiser and it does not appear, you have checked “Hide from public lists”. You can add a Fundraiser or edit your fundraiser from the Manage Your Registration menu. See the previous question.
Q: Do I have to be in the Hudson Valley participate in this challenge?
A: Not all; you do not have to be in or from the Hudson Valley to do this, anyone in the world and participate in this important fundraising event. Live in the city? Explore a park or neighborhood. Every participant, no matter where they are located, will help further the work of Hudson River Sloop Clearwater.
Q: How do I see who has donated to my fundraiser?
A: When logged in, go to your profile (from the person icon in upper right) and you will see a View Donations option in the Fundraising section. You can also access this through the manage button on your fundraising page. For more details see HOW TO VIEW DONORS. Most importantly, please be very sure to thank each and every one of your supporters.
Q: How do I record my accomplishments?
A: You can log your times and distance directly into this event page. For instructions, go here. You can do it daily, or you can do it at the end.
Q: Do I have to walk, or can I run?
A: You can Run, Walk, Runwalk, any way you like to meet your goal. It's your challenge, as long as you are purposefully moving it counts.
Q: Do my times from hikes before the start date of my challenge count toward my goal?
A: Registration opened August 15, but you will only be able to enter results for hiking you do from September 1 to September 30.
Q: When I search my name it does not come up to enter virtual results or it says I don't have permission?
A: You must be logged into the same https://runsignup.com/login account that you registered with.
Q: How do I support a participant or team?
A: Go to DONATE TO A HIKE and search for the person or team you wish to support. If they have set up a fundraiser their name will appear as a link (underlined). Click on the link to be taken to their donation page.
Q: A More Details button appears next to participant names. When I click on it it asks me for an ID and Password. What should I do?
A: The More Details button allows a participant to view and update their registration. In order to view your registration details, you must be logged in to your run signup.com account.